FAQs

FAQs

PRODUCT DESCRIPTION
ARE YOUR FRAGRANCES AUTHENTIC DESIGNER BRANDS? 
Posh Lady Company curates its own alternatives to some of the world's most famous and favored fragrances on the market. We are your go to fragrance boutique for scents that have the same allure as the brand names but at a fraction of the price point. Retail stores charge $100+ for designer fragrances. Posh Lady Company Oil Perfumes are $10! Now you can collect all of your favorite designer scents at a much fairer price!

Disclaimer: Name trademarks and copyrights are properties of their respective manufacturers and/or designers. The versions (or scent inspirations) are NOT to be confused with the originals and Posh Lady Company has no affiliation with the manufacturers/designers. Our interpretation of the fragrances were created through chemical analysis and reproduction and this description is to give the customer an idea of scent character, not to mislead, confuse the customer or infringe on the manufacturers/designer's name and valuable trademark.

SHIPPING POLICY
HOW LONG DOES IT TAKE FOR MY ITEM TO ARRIVE?
Once we receive your order, your order will be processed within 3-5 business days. It may take up to 7-10 business days for shipping and final delivery. Orders are only processed on business days Monday through Friday. Saturday and Sunday are NOT considered business days.
**Please note that we have warehouses all over the world for our product supply, therefore if you order items that are on backorder, your order may be slightly delayed** Also due to COVID-19, please note that there may be some delays in postal delivery, which Posh Lady Company has no control over. 
HOW DO I TRACK MY PACKAGE?
You can track the status of your order anytime by emailing our customer support team at service@poshladycompany.com. We will get back to you within 48 Hours. If you created a login, you should also be able to track your order for all cosmetic products by logging into your account and clicking on 'Order History.'
DO YOU SHIP INTERNATIONALLY?
We currently do no offer international shipping. This is something that we may have available in the near future. Please visit our site periodically and subscribe to our newsletter for the latest Posh Lady Company news and updates!
RETURN POLICY
DO YOU OFFER RETURNS?
We strive to only provide our customers with the highest quality products, therefore each item is inspected before it leaves the warehouse and/or manufacturer. If by any chance you receive an item that is defective, you can send it back to us within 14 days for a FULL refund of merchandise cost (not including shipping). Photos showing the defective product will need to be produced & sent to us at service@poshladycompany.com
WHAT IS YOUR EXCHANGE POLICY?
We only replace items if they are defective or damaged on a case by case basis. If you have any questions please email us at service@poshladycompany.com.
-Posh Lady Company